Homeowners
Why Select Qualitymark Protection Accredited
Our network of Accredited Installers have the ability to provide you with free financial protection in the form of Insurance Backed Guarantees and Deposit Protection Insurance.
Your chosen installer covers the cost of the insurance which acts to provide a level of cover should your installer cease to trade.
At Qualitymark Protection we only accredited the best installers, who must pass through and maintain adherence to our vetting and certification protocols which includes evidencing financial security and competency to complete work being undertaken.
Benefits of Insurance Backed Guarantees
& Deposit Protection
Insurance Backed Guarantee
Protection if your installer goes out of business.
Long term peace of mind.
Confidence in the workmanship provided.
Deposit Protection Insurance
Deposit cover for up to 90 days.
Confidence in handing over money before a project starts.
Protection for over 100 different home improvements.
Benefits Of Using Qualitymark
Protection Accredited Installers
Accredited
All installers hold the right certification and experience.
Peace of Mind
Have the peace of mind that you desire.
Deposit Protection
Protect your upfront payment.
Insurance Backed Guarantees
Free financial protection, paid for by your installer.
Frequently Asked Questions
Insurance Backed Guarantees provide financial protection to homeowners, in the event their installer ceases to trade and is unable to honour their written guarantee.
Deposit Protection Insurance helps to protect your upfront payment, in the event that the installer ceases to trade before work has either begun or has been completed.
If you have a problem with your installation, please contact your installer first. Their contact details will be provided on the policy provided to you by Qualitymark Protection. If you find that your installer is no longer trading, you may be eligible to make a claim under your insurance policy (subject to the policy terms & conditions). Please follow the claim procedure as detailed within your policy terms & conditions.
The email or SMS is not spam. We send Insurance policy documents using both communication methods. If you require a hard copy of your policy documents, please contact us via email at info@qualitymark.co.uk.
Should you need to change your policy details, you would need to submit your request to us in writing either by post or email. Please email info@qualitymark.co.uk with proof of residency at the property in question (dated in the last 6 months), and information about your home improvement installation.
Our insurance cover is exclusively available to Qualitymark Protection Accredited Installers. Homeowners are unable to purchase an insurance backed guarantee, it must be purchased by a Qualitymark Protection Accredited Installer.
Qualitymark Protection does not provide servicing for home improvements. You must contact your installer, their details will be provided on the policy documents sent from Qualitymark Protection.
If you have a defect with your installation, you must first contact your installer. Their details will be provided on the documents sent to you from Qualitymark Protection.
If you have lost your policy documents and require a replacement copy, you would need to submit your request to us in writing either by post or email. Please email info@qualitymark.co.uk with proof of residency at the property in question (dated in the last 6 months), and information regarding your home improvement installation.
If you are the new owner of a property and wish to change the policyholder name, you would need to submit your request to us in writing either by post or email. Please email info@qualitymark.co.uk with proof of residency or ownership of the property in question, and information regarding your home improvement installation. We do not charge any fees for this service.
Improve your home
with confidence.
with confidence.