Very helpful company and easy to set up the account.
Deposit Protection Insurance
Deposit Protection Insurance helps to protect a homeowner’s upfront payment, in the event that the installer ceases to trade before work has either begun or has been completed.
How do I purchase Deposit Protection Insurance?
Deposit Protection Insurance is exclusively available for Qualitymark Protection Accredited Installers and is available subject to approval. Homeowners are unable to purchase Deposit Protection insurance, as it must be purchased by their installer.
Provide Peace of Mind
Some customers may be anxious when paying a deposit to the installer. Deposit protection insurance can help to overcome this barrier and provide homeowners with peace of mind.
Make an Enquiry
By clicking ‘submit’ you are providing consent to be contacted by Qualitymark Protection, by telephone and email, to assist you with your Insurance Backed Guarantee quote. You also agree to both our terms and conditions and privacy policy.
What our Installers say…
“Great process for signing up. Everyone was helpful, and I look forward to working together with Qualitymark more in the future.”
Once again QMP have help me expand my credibility by increasing the services that we can offer IBG’s on. This has had a massively positive effect on our business and was an effortless process done over one email. Thanks again guys your help is much appreciated.
“Nice and easy registration and friendly staff thanks for the pain-free signup.”
“Fantastic product for my business, customers really feel secure knowing they have protection on their installations. My Relationship Manager is always on hand to help and assist with anything I need and is constant support.”
Received a great service from Sharon in signing up with Qualitymark, kept in touch and answered all questions promptly. Would highly recommend.
Really good customer service, Sharon walked us via the complete process.
Really helpful from conception, extremely knowledgeable and happy to offer assistance when needed, once registered the portal access was straightforward and immediate. would recommend to anyone requiring IBGs.
Sharon and Gemma have been great in helping us in the process and we look forward to working with them over the coming years. It has been made really simple and they were super responsive to our queries.
“Great company! The process of applying for Insurance Backed Guarantees is so straightforward. The website is easy to use and we receive the documents instantly…. It’s brilliant!! Customer service is great and everyone I have spoken to has been really helpful. I would definitely recommend them.”
Sharon has been so helpful for getting my business on board for damp proofing guarantees.
Great business to work with, definitely recommended.
Great Company to work with.
“Fantastic company to be associated with. Offers an extra level of professionalism to the business/service we provide but also an added level of protection/reassurance and peace of mind to the customer that we are delivering to. Well worth considering if you are a business looking for work as it demonstrates your commitment to the customer. Great job guys!”
Since we became affiliated with this company, I have always thought that what this company offers should be enforced by government. This would then force the incompetent companies into hiding, and allow only the good to show through. What this company offers, and the ease of which it can be applied to businesses and homeowners alike, is a complete peace of mind feeling.
“Great service. Qualitymark help our small company provide better customer service. Now we offer extended warranty for our work. Thank you. All the best from Roof Done Right Ltd.”
“The Qualitymark team are friendly and helpful. We love the ease with which we can raise deposit and workmanship insurance certificates. This is the best provider we have used in our 17 years of trading.”
“Great Service and Easy Application for IBG. Good competitive rates and a huge variety and length of warranty period. Help tremendously towards winning works. Would recommend.”
I do not usually write reviews … However, Qualitymark have gone above and beyond my expectations, although my company ASK Energy Solutions Ltd is new on the market, I was met with outstanding professionalism and respect. The entire application process was handled in a polite manner, while also keeping fully efficient commination by keeping me updated the entire way. I have previously used QMP when working with another company and know their excellent customer service extends not only through the initial application but beyond.
We are a Solar PV installer and Qualitymark Protection offers us a very competitive price for the deposit protection and workmanship warranty certificates. The team are always going above and beyond to help us when needed. Highly recommended.
The accreditation process with Qualitymark was very straightforward and they were very helpful in getting me through. They require a reassuring amount of detail, meaning that I can be happy that they are not just accepting anyone onto their programme, but at the same time it’s not too onerous so that a small company with limited access to administrative staff, like my own, is not put off.
Great company!
Qualitymark has been an absolute pleasure to deal with and the service they offer is second to none, my customers are much happier knowing that they have the security (should anything happen to us) that the works they have paid for are still protected and insured. On top of this, I seem to be getting more success when quoting as the insurance back guarantee often sways them to use us rather than another company.
I strongly recommend!
Excellent response time, professional and friendly service.
I was very impressed with the speed that my call was answered (1st ring). Although it turned out that my enquiry was outside of their remit, they went the extra mile to look up the correct people and even provided a telephone number. Ten out of ten.
“We have been using Qualitymark for a number of years and can certainly say the whole team are superb. Keep up the good work.”
I found the website to be plain speaking and informative. The application process was straightforward and was followed up by a telephone call for further info. I particularly appreciated being able to call a number and speak to someone directly for an immediate answer rather than having to email and wait. The application was processed very quickly and although Qualitymark had not been my first choice of IBG provider I am now very happy that we opted for them.
We have built a strong relationship with Qualitymark Protection and it has truly benefitted our business.
Very good working relationship with this Company. Easy to use website. Very friendly and helpful employees.
Customer service is exceptional.
“Always a pleasure dealing with QualityMark. They provide a easy to use service that’s fit for purpose for our business and our customers.”
Easy to process guarantees on the online account and great information.
Benefits of Deposit Protection Insurance
Financial protection
Protect homeowner deposits.
Increase confidence
Increase confidence during the start of a project.
Peace-of-mind
Give customers the peace-of-mind that they desire.
Enhance your offering
Provide a superior service.
Frequently Asked Questions
Deposit Protection Insurance is exclusively available for Qualitymark Protection Accredited Installers, subject to our approval.
To view our pricing, please head to our pricing page.
Deposit protection insurance can secure deposits taken from homeowners for up to 25% of the installation contract value, or £5,000 (whichever is lesser).
To join Qualitymark and become an Accredited Installer, you must complete and submit our online application form.
Deposit protection insurance can be provided on over 100+ different home improvement types.
From the day of the contract signing, deposit protection will provide cover for the homeowner’s deposit for up to 90 days. It’s important for homeowners to ensure that the installer has the ability to provide deposit protection before any funds are transferred.
Benefits of Qualitymark Protection
- Free to join.
- No subscription or monthly fees.
- Easy online policy registration through our Registration Hub.
- No accreditation fees.
Additional benefits include;
- Use of Qualitymark Protection Accredited Installer logo for social media, website & other materials.
- Free marketing materials to help convert more quotes.
- Sales training and support for your team.
- Free marketing support from our marketing department.
- Personal Relationship Manager for all your account queries.
- Free to add home improvement types to your portal, subject to our approval.
with confidence.