Qualitymark has been a great help and our customers are happy that they are fully covered. We have a great working relationship with Qualitymark Protection.
Insurance Backed Guarantees
An Insurance backed guarantee provides financial protection to homeowners, in the event their installer ceases to trade and is unable to honour their written guarantee. This provides homeowners with peace of mind, confidence, and trust in their installer and home improvement.
How does an Insurance Backed Guarantee work?
Installers will provide their own written workmanship guarantee. This will outline a guarantee period, during which the installer will return and fix any faults resulting from faulty workmanship.
If the installer goes out of business during this period, the workmanship guarantee is worthless. This is where the insurance backed guarantee comes in, and takes over the guarantee period, providing an extra layer of financial protection.
Enhance your offering
Offering insurance backed guarantees at the start of your quotation process is a great way to enhance your offering to potential customers. This could help to increase your conversion rates.
Why do I need an IBG?
Beyond providing your customers with additional financial protection, IBG’s are needed for those who require funding under various government schemes (such as ECO4, SHDF, HUG, LADS, GBIS & NISEP), and are often stipulated as a requirement when signing up with certain certification bodies and competent person schemes.
Qualitymark Protection works closely with, but not exclusively:
Make an Enquiry
By clicking ‘submit’ you are providing consent to be contacted by Qualitymark Protection, by telephone and email, to assist you with your Insurance Backed Guarantee quote. You also agree to both our terms and conditions and privacy policy.
How do I purchase an Insurance Backed Guarantee?
Before we are able to supply insurance to an installer, they must undergo our vetting and accreditation process. This involves providing evidence of your financial stability and installation competency.
Stage 1
Complete our online application form.
Stage 2
Your application is reviewed by our accreditation team.
Stage 3
Applications take 5-7 working days to process.
What our Installers say…
“Very helpful and professional staff; you always feel like nothing is too much trouble. Their service and their website is very efficient and I am very happy I chose them for our deposit protection and IBG insurance.”
Very helpful company and easy to set up the account.
“Always a pleasure dealing with QualityMark. They provide a easy to use service that’s fit for purpose for our business and our customers.”
Brilliant to be associated with Qualitymark.
Good admin, easy to deal with them, and the deliver a great service. Recommended for anyone wanting long-term product protection.
Faultless service very clear information and service customers require.
Always a pleasure when dealing with my business manager at Qualitymark Protection. He’s on the ball and always very happy to assist whenever we have any queries. Highly recommend.
We have built a strong relationship with Qualitymark Protection and it has truly benefitted our business.
Good service. Good prices.
Excellent response time, professional and friendly service.
Very good working relationship with this Company. Easy to use website. Very friendly and helpful employees.
Great experience dealing with Qualitymark Protection, application was thorough but simple and necessary. Everyone I spoke too was helpful and made the process easy. It’s great knowing we can now offer our customers insurance backed guarantees, great piece of mind for them.
Great service from the Qualitymark team. Always available for assistance. 5 Stars.
“Great company with affordable prices for insurance backed warranties. Great for providing instant certification and they have a user-friendly portal. It has helped us comply with MCS standards for many years and we wouldn’t use anyone else now.”
Great prices, and the support is excellent.
Very quick response time.
Genuinely a great asset to our company and a vitally important offering that helps build trust between us and our customers.
Always on hand to assist with any issues and help grow our business.
“Easy to use website for registration and helpful customer service whenever advice is needed. Offering Insurance protection for home improvements with Qualitymark gives customers peace of mind for complete job satisfaction.”
“Great company to deal with, always only a phone call away if you need any advice. Would highly recommend this company for anyone considering using insurance backed guarantees for home improvements.”
Easy to process guarantees on the online account and great information.
Very easy process to join, good communication from the team by telephone and email. Certificate received very quickly which helped complete our RECC application. Very happy.
Qualitymark have provided a very friendly, easy to navigate service since we joined back in late 2021. Clint has remained in contact since the start to ensure we are happy with the services and also give us a chance to proivde any feedback. The registration process itself is simple, quick and provides a nicely branded certificate to provide to our customers. A great company to work with!
Received a great service from Sharon in signing up with Qualitymark, kept in touch and answered all questions promptly. Would highly recommend.
“Great company to work with, Website is easy to use, and our Relationship Manager is very helpful if I have any issues/queries.”
Sharon has been so helpful for getting my business on board for damp proofing guarantees.
“The Qualitymark team are friendly and helpful. We love the ease with which we can raise deposit and workmanship insurance certificates. This is the best provider we have used in our 17 years of trading.”
Very Efficient and Fast on Boarding Process. Sharon was very helpful.
Have been working with Qualitymark Protection for some time now. excellent service with great staff. They’re always happy to help. Can’t recommend this company. enough!!!!
“Brilliant Easy to use system , staff are always on hand to help easy to get through to.”
“I have worked closely with Qualitymark Protection for many years. Having dealt with Dan, Clint, and Mark to provide our customers with peace of mind has always been a pleasure. I would have no hesitation in recommending QMP for all of your IBG needs.”
“Great process for signing up. Everyone was helpful, and I look forward to working together with Qualitymark more in the future.”
Great company, who always take time to help! Clint Walker, Communications Director, is always on the other end of the phone if I need any advise.
Thank you QMP!
Easy to use service, good communication from the team.
Sharon and Gemma have been great in helping us in the process and we look forward to working with them over the coming years. It has been made really simple and they were super responsive to our queries.
We are a Solar PV installer and Qualitymark Protection offers us a very competitive price for the deposit protection and workmanship warranty certificates. The team are always going above and beyond to help us when needed. Highly recommended.
So far, so good. Both Daniel & Sharon have been most helpful in coordinating us through the start-up process. Happy that there are no initial fees and you only pay for the insurance you want which is different from other providers I spoke to. Hopefully, all will be great going forward and we look forward to working with the Qualitymark protection team.
I do not usually write reviews … However, Qualitymark have gone above and beyond my expectations, although my company ASK Energy Solutions Ltd is new on the market, I was met with outstanding professionalism and respect. The entire application process was handled in a polite manner, while also keeping fully efficient commination by keeping me updated the entire way. I have previously used QMP when working with another company and know their excellent customer service extends not only through the initial application but beyond.
We have been using Qualitymark for our insurance backed guarantee’s since becoming an ECO installer. The team have been fantastic and go above and beyond for us as installers. They have an easy to use online portal for registering IBG’s with certificates being generated instantly. Highly recommended!!
Great communication and service. We have been using Qualitymark Protection for a while now and it’s really helped our company to give customers peace of mind that we are backed by them.
“We have been using Qualitymark for a number of years and can certainly say the whole team are superb. Keep up the good work.”
“Brilliant service with great prices! The process to raise insurance for an install is very easy and quick to do. Would highly recommend!”
Great Company to work with.
Excellent service, nothing too much of a problem.
“I can highly recommend this company. They were very professional and efficient. Fast processing and easy-to-use online accessible account.”
Great service always helpful highly recommend.
I had a great registration experience with Qualitymark Protection. The staff was knowledgeable and friendly, and they made the process easy and stress-free. Highly recommended!
Really good customer service, Sharon walked us via the complete process.
Easy portal access & great insurance with plain English wording.
Since we became affiliated with this company, I have always thought that what this company offers should be enforced by government. This would then force the incompetent companies into hiding, and allow only the good to show through. What this company offers, and the ease of which it can be applied to businesses and homeowners alike, is a complete peace of mind feeling.
Frequently Asked Questions
Qualitymark Insurance backed guarantees are exclusively available for Qualitymark Protection Accredited Installers.
To become an Accredited Installer, you must first complete our online application form. The online form will require some basic business information and can be completed in just a few minutes.
Providing all documentation requested has been received, we aim to provide you with an outcome of the accreditation within 5-7 working days.
Qualitymark Protection is a UK leading provider of consumer financial protection for the home improvement industry. As a TrustMark approved financial protection provider, and an FCA-regulated broker, you’re in safe hands.
Your business requires flexibility, and so does your insurance provider. This is why we do not charge any onboarding, subscription, or monthly fees. Keeping it simple on a pay-on-demand basis.
As a Qualitymark Protection Accredited Installer, you will have access to our online portal where you can provide your customers with both insurance backed guarantees and deposit protection (subject to our approval).
You will also have support from your own personal relationship manager and free marketing support, including free marketing materials to help you convert quotations and provide a superior service to your customers.
with confidence.